At IMM (Immersive Media Marketing), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you use our website or services:

Name, email address, phone number, and business details when you contact us.

1.2 Payment Information

Billing details for transactions (handled securely by third-party payment processors).

1.3 Technical & Usage Data

IP address, browser type, device information, and cookies to improve website functionality.

Interactions with our website, pages visited, and engagement with our services.

2. How We Use Your Information

2.1 Service Provision

We use your information to:

Provide and manage our services, including virtual tours, AR design, and immersive consulting.

Process transactions and send invoices.

Communicate with you, respond to inquiries, and provide customer support.

2.2 Website Analytics & Performance

Improve our website experience through analytics and performance tracking.

Enhance user experience and provide targeted marketing where applicable.

2.3 Legal Compliance & Security

Comply with legal obligations and protect against fraud.

Ensure the security and integrity of our services.

3. Cookies & Tracking Technologies

3.1 How We Use Cookies

Our website uses cookies to enhance user experience. By using our website, you agree to the use of cookies for:

Website functionality: Ensuring smooth navigation and site performance.

Analytics: Collecting data to understand how users interact with our website.

Marketing: Providing personalised ads and promotional content where applicable.

3.2 Managing Cookies

You can manage or disable cookies in your browser settings.

4. How We Share Your Data

4.1 Third-Party Service Providers

We may share information with trusted third-party providers to facilitate our services, including:

Payment processors

Hosting providers

Analytical service providers

4.2 Legal Obligations & Business Transfers

We may disclose data if required by law or in response to legal requests.

If IMM undergoes a merger, acquisition, or asset sale, user data may be transferred.

5. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or disclosure. While we strive to secure your personal data, no online transmission is 100% secure, and users should take precautions when sharing sensitive information.

6. Your Rights & Choices

6.1 Data Access & Updates

Under data protection laws, you have the right to:

Access, update, or delete your personal information.

Request data portability where applicable.

6.2 Marketing Preferences

You can opt out of marketing communications at any time.

Withdraw consent for data processing when legally permitted.

To exercise your rights, contact us at scottjames@immersivemediamarketing.co.uk.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage users to read their privacy policies before providing any personal information.

8. Changes to This Policy

IMM reserves the right to update this Privacy Policy as needed. Changes will be posted on this page, and users will be notified of significant updates where applicable.

9. Contact Us

For any questions about this Privacy Policy or your personal data, please contact us at: 📩 scottjames@immersivemediamarketing.co.uk